Oxford – ASQ Introduction to Quality Engineering

Why Attend

Learn essential quality engineering concepts and tools to enhance your eﬀectiveness as a quality engineer. In this course, participants will learn about quality systems, auditing, product and process control and design, quality methods and tools, applied statistics, SPC, and Design of Experiments (DOE). Participants will enhance their engineering expertise and their eﬀectiveness as quality engineers with this comprehensive introduction to key quality engineering concepts and tools critical to success in the field of quality engineering today. While this course addresses many areas of the body of knowledge for the 'Certified Quality Engineer' examination, it is not designed as an exam refresher or a preparatory course for the exam.

Course Methodology

This course relies on ASQ lectures and exercises. In addition, various group discussions and presentations will be used and study groups will be formed to engage participants.

Course Objectives

By the end of the course, participants will be able to:

Define basic leadership and quality management principles
Discuss the relationship between the quality engineer and the quality system
Describe product and process design
Explain product and process control
Apply problem solving tools and basic statistical concepts, process control and process capability plans, acceptance sampling, and attribute control
Use various quantitative tools such as process capability and statistical process control, acceptance sampling plans and technical quality tools
Justify the incorporation of quality technology in design, customer and supplier relationships, Reliability, Availability, and Maintainability (RAM), materials control, measurement, auditing, quality costs and document control within a quality system

Target Audience

Engineers, quality control personnel, inspectors, testing personnel, or those interested in the quality engineering profession.

Target Competencies

Quality management
Developing quality systems
Leadership
Product and process design

Continuous improvement
Understanding process control
Using quantitative methods and tools
Computing process and performance capability

Course Outline

Overview of management and leadership principles
- Quality philosophies and foundations
- The Quality Management System (QMS)
  - Strategic planning
  - Deployment techniques
  - Quality Information System (QIS)
- Facilitation principles and techniques
- Customer relations
- Supplier management
The quality system
- Elements of the quality system
- Documentation of the quality system
- Quality standards and other guidelines
- Quality audits
- Cost of Quality (COQ)
- Quality training
Product and process design
- Classification of quality characteristics
- Design inputs and review
- Reliability and maintainability

Product and process control
- Tools
- Material control
- Acceptance sampling
- Measurement System Analysis (MSA) and metrology
Continuous improvement
- Quality control tools
- Quality management and planning tools
- Continuous improvement techniques
- Corrective action
- Preventive action
Quantitative methods and tools
- Collecting and summarizing data
  - Descriptive statistics
  - Graphical methods for depicting relationships
  - Graphical methods for depicting distributions
  - Continuous distributions
  - Discrete distributions
- Statistical decision making
  - Point estimates and confidence intervals
  - Hypothesis testing and paired comparison tests
- Relationships between variables
  - Linear regression and simple linear correlation
- Statistical Process Control (SPC)
  - Objectives and benefits
  - Common and special causes
  - Selection of variable and rational subgrouping
  - Control charts
- Process and performance capability
  - Process capability studies and indices
- Design and analysis of experiments
  - Terminology and 'ANOVA'
  - Planning and organizing experiments

ASQ Introduction to Quality Engineering

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ASQ Introduction to Quality Engineering

Online - Virtual Course

Month: October-2025

Date: 19 October - 23 October 2025

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