Empowering the Workplace for Greater Impact

Understanding empowerment

• Defining empowerment

• Recognizing the benefits

• Recognizing the roadblocks

• Recognizing the mistakes

Empowering the Manager

• The shift in mindset

  • The behavior

  • The results

  • The value

• From manager to leader

  • Getting the buy-in

  • Setting career paths and reward systems

  • Creating the challenge

  • Measuring empowerment

  • Clearing the way

• The ethos of an empowering manager

  • Sharing goals and direction

  • Building trust

  • Availing information

  • Delegating

  • Appreciating and giving feedback

Empowering the employee

• Encouraging a new behavior

• Responsibility, Authority and Accountability (RAA)

  • Revisiting the job scope

  • Creating the zones of authority

  • Respecting the boundaries

  • Dealing with shared accountability

  • Setting the expectations

• Performance management and reviews

Empowering teams

• Teams and the empowered workplace

• Characteristics of an empowered team

• Advantages and disadvantages of team empowerment

• Setting expectations

  • Goals

  • Accountability

  • Teamwork

  • Self-management

  • Decision making

  • Results

The empowered organization

• Characteristics of an empowered organization

• The role of leadership

• The importance of coaching and mentoring

• The transformative process

• The supportive structure

• Communicating empowerment

• Auditing empowerment