Certified Team Leader LM104 Why Attend High performance is achieved by those who lead. In today’s chaotic management environment, leaders must be able to engage their team and assist them in reaching their goals. This course helps team leaders develop the necessary skills to lead effectively. It includes leadership, communication, goal setting, time management and motivation skills. This course is accredited by the Chartered Management Institute (CMI) and candidates who complete the program requirements successfully will be awarded Oxford Professional Certificate (OPC). Course Methodology This course relies on the use of self evaluation exercises aimed at helping participants learn about their preferred styles in leading and communicating with others. The course also features the use of a number of case studies, practical exercises and presentations by participants followed by group discussions. Course Objectives By the end of the course, participants will be able to: Develop trust and rapport between team members Create an effective and empowered team Establish a motivating team environment Apply strategies for improving team relationships Develop strategies for implementing changes within a team Target Audience Managers, supervisors, and team leaders who are responsible for building and maintaining effective teams in the work environment Target Competencies Relating to others Leading others Gaining commitment Teamwork Collaboration Self awareness Understanding motivational needs Course Outline The team leadership challenge 21st century team definition On shifting ground: organizations today Skills of effective team leaders Characteristics of effective team leaders Developing leadership skills Leadership styles: self analysis Techniques for increasing team effectiveness Building a high performance team Recipe for successful teams The teamwork success formula The importance of clear goals Decisions by consensus Clear roles and work assignments From involvement to empowerment Types of effective teams Team development stages Inspiring teams to better performance Identifying team roles The Belbin type indicator Aligning individual and team motivators The values alignment matrix Keys to resolving values conflicts The motivating mix Creating a supportive environment Energizing your team Sustainable strategies for improving team relationships Identifying effective communication methods Face to face communication Team problem solving Factors shaping team performance Phases of team problem solving Tools for making effective team decisions The ingredients of effective decision making The team leader’s role in managing change Managing change Change requires exchange and expanded thinking Key factors in successful change The change cycle The 4 room apartment strategy Typical reactions to change Helping the team move through change stages Handling reactions to change Strategies for dealing with change The 17 laws of great teamwork
