Human Resources Management

Human Resources Management (HRM)

• Definitions and objectives of HRM

• The main functions in HR

• Characteristics of effective HR management

• HR new roles: HR as business partner

• Examples of HR organization charts

Competency based HRM

• Overview of competency theory

• Types of competencies

• The importance of competencies

• Sample competency frameworks

Recruitment and selection

• Recruitment versus selection

• Defining requirements and attracting qualified candidates

• Latest trends in sourcing channels

• Types of assessment

• Reliability of assessment methodologies

• Types of interviews

• Competency based interview structure

• The selection decision

Training and development

• Identification of training needs

• Design and delivery of training

• Developing and evaluating relevant training objectives

• Training matrixes

• Effectiveness of delivery methods: the international benchmarks

• Evaluation of training effectiveness

Performance management

• The performance management cycle

• The main components of performance management

• Performance management versus performance appraisal

• Management by objectives

• Setting up a competency based performance management system

• Talent management and succession planning

Compensation and benefits

• Job analysis

• Components of a compensation and benefits system

• A total compensation management system

• Job evaluation: guaranteeing 'internal consistency'

• The Meirc factor points system for evaluating jobs

• Salary surveys: guaranteeing 'external consistency'

• Forces impacting compensation and benefits

Careers in HR

• Generalist or specialist: advantages and disadvantages

• Academic qualification versus professional certification