Contract Administration: Understanding and Implementing Contractual Obligations

Principles of contracts

• Elements of a contract

• Contract framework

• Purposes of contract administration

• Difficulties encountered in contract administration

• Contract administration major steps

• Competencies of contract administrators

Contract administration tools

• Key principles

• Knowing your contract

• Contract provisions affecting implementation

• Tools and techniques for contract administration

  • Dissection technique

  • Records management system

  • Change control system

  • Claims administration

  • Issues and risks logs

  • Risk management plans

  • Roles and responsibilities

  • Performance reporting

  • Developing schedule plans

  • Lessons learned

  • International contracting

Contractor evaluation

• Questionnaire and surveys

• Contractor's ratings

• Key performance indicators

• Targets and benchmarks

• Service level agreement (SLA)

• Managing subcontractors

• Partnership with contractors

Changes, claims and disputes

• Changes and variation orders

• Change process

• Breach of contract

• Money damages

• Equitable remedies

• Claims and disputes

• Alternative dispute resolution

  • Mediation

  • Arbitration

• Contract closeout

Negotiation

• Negotiation preparation 

• Negotiation objectives

• Negotiation guidelines